Frequently Asked Questions

 

I have a new project. How do I get started?

That's great! The best way to get in touch with me is through the project inquiry form on my contact page. Please be as thorough as possible. If I think we could be a good fit, then when I send you an email back I'll include a scheduling link so we can hop on a free Discovery Call together to gather more details about your project and your brand's needs. Sometimes it's easier to express ourselves verbally, instead of just talking to a computer. If we both agree we're ready to move forward, I will create an Estimate or Proposal with Design Agreement. A 30-50% deposit is due at time of booking to secure a spot in my schedule and get started.

How soon should I contact you about my project?

It’s easy to underestimate the amount of time we may need for a project, so the sooner the better. Timeline is heavily dependent on the scope of your needs, as well as my current schedule. Contact me as soon as you can, even if it's 6 months in advance. It's better to know ahead of time if I'm available, than be disappointed that you waited. My schedule varies month to month, but, if you submit a project inquiry, I’ll see what my schedule is like and we can go from there. Projects are scheduled on a first come, first serve basis, secured by a deposit.

How long will my project take?

Project timelines depend on the scope of your project. The more services required, the longer it will take. If you need a website, remember we’ll need to have things like branding, copywriting, and product offerings all sorted out before design can begin – and that can take some time to get together. I can help with all of these things, but it’s safe to assume we won’t get a website up in a month. A typical timeframe for a website is 3-6 months (depending on scope), and branding is 1-2 months. Brand strategy is ongoing thoughout every project.

Do you design Squarespace or Wordpress websites?

While I have experience designing both Wordpress and Squarespace, I currently only specialize in Squarespace website design. If you aren't sure if Squarespace is right for you, please feel free to get a hold of me and we can hop on a call to discuss your project needs.

How custom are your Squarespace website designs?

While Squarespace websites are based off one of their base templates, there is still a lot of customization involved, and way more than just changing colors and fonts! All of my Squarespace projects involve quite a bit of custom CSS & HTML code, as well as customizations to plugins so that your site is not just an out-of-the box template. This will help your site visitors have a truly unique brand experience.

Do you offer payment plans?

Yes, in order to make it easier for you, I offer a payment plan. Depending on the scope of the project, the payment plan may vary, however I will always offer a payment plan option. I schedule all payments to align with our project schedule so all payments are due before release of final design files or the launch of a website. If everything is paid on time, you won't have to worry about any delays.

What type of work are you NOT able to help me with?

There are certain types of projects I’m unable to take on: Wordpress work (although I can refer you to Wordpress designers I trust), rush work ("need it done yesterday" projects), large print-only projects like annual reports, packaging design, or "a little bit of this and that" small piecemeal work (i.e. banners or individual graphics for your website). If you think your project is a good fit, submitting a project inquiry is the best way for you to contact me. I’m looking forward to hearing from you!

I see we live in different places. How will that work?

The great thing about this kind of work is that we can do it from anywhere! We will use a project management system for your project, and you'll find it really intuitive. I also provide easy instruction on how to use those platforms if you're not familiar.

How many people work with you?

I’m the only one in my design studio (unless you count my lazy french bulldog), but I partner with people in other fields when necessary, for things like brand photography, video editing, motion graphics, and copywriting. Don't feel like a project is ever too large to consider, as I have many resources for collaboration available to me, and can help coordinate and facilitate those connections for your project.

I'm considering my budget. How much does it cost to hire you?

I have "starting at" prices on my work with me page and within my contact form that you can check out to get a base ballpark range. It’s hard to say exactly how much a project will cost without knowing the specific details and scope of your project, as it depends on your needs and goals, but I'd love to chat with you about it. Feel free to contact me by filling out a project inquiry form, so we can begin a discussion. Once I know everything I need to know about your project goals, I can prepare an estimate for you.

Have another question? Ask me!

If you have another question about my services, process, and how I work, email me and I’ll get back to you personally.